Mahansaria Tyres Private Limited

Privacy Policy

How we collect, use, share, retain and protect your personal data when you use our website and services.

Document control

Effective date
1 April 2026
Version
V 1.0
Approved date
30 March 2026
Approved by
IT Head and Legal & Compliance Head

1. Introduction

For the purposes of this Privacy Policy, ‘MTPL’, ‘we’, ‘us’, or ‘our’ means Mahansaria Tyres Private Limited (including its subsidiaries and affiliates). References to affiliates or group companies apply where such entities are involved in providing services, operating the website, or supporting business operations. This Privacy Policy shall be referred and read as an integral part of the T&C of MTPL’s website.

We value and respect your privacy and would like to make sure that we are dedicated to protecting it, as well as ensuring confidentiality of your personal data. This Privacy Policy describes how we collect, use, share, and protect your data when you use our company, in accordance with applicable data protection laws and our Privacy Policy.

2. Scope

This policy applies to all those who visit our website and/or social media platforms.

3. Information We Collect

We gather some different kinds of information in order to give you the best experience:

  1. Personal Information: When making a purchase, registration on our newsletter, or enquiry, we may gather your name, email address, phone number, and payment details.
  2. Non-Personal Information: We may also gather information about interactions on our site, like IP addresses, browser types, and pages accessed. It helps us to make our services more improved.

We collect and process personal data only where there is a lawful basis to do so, including your consent, contractual necessity, compliance with legal obligations, or legitimate business interests.

Our website and services are not directed toward children below the age prescribed under applicable law. We do not knowingly collect personal data from children without verifiable parental/guardian consent where required.

4. Acknowledgement

By using or accessing this website, you acknowledge that you have read and understood the Privacy Policy of us and agree to the collection, utilization or disclosure of personal data submitted by you, as described in this Privacy Policy. By using our website or voluntarily submitting your personal information, you acknowledge that your personal data may be processed in accordance with this Privacy Policy and applicable law.

5. Definitions

  • Information: All information that will allow you to be identified, i.e., name, email id, phone no., and payment information.
  • Website: Our website https://ascensotyres.com/
  • Services: All the products and services provided by Mahansaria Tyres Private Limited

6. How We Use Your Information

We use your information for the following purposes:

  • To Process Transactions: Your personal information allows us to complete your orders and provide customer support.
  • To Improve Our Services: We analyse non-personal information to enhance our website and product offerings.
  • To Communicate with You: We may send you updates, promotional materials, and surveys. You may opt out of marketing communications by using the unsubscribe link in our emails or by contacting us.
  • To Comply with Legal Obligations: We may process personal data where required to comply with legal or regulatory requirements.
  • For Legitimate Business Interests: Including website administration, fraud prevention, security monitoring, analytics, and internal business operations.

Your personal data may be transferred to and processed in jurisdictions outside your country of residence, subject to appropriate safeguards and applicable legal requirements.

7. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. We may share your data in the following circumstances:

  • With subsidiary and/or affiliates: We may provide your personal information to its MTPL Group companies for legitimate business purposes.
  • With Service Providers: We may share your information with trusted partners who assist us in operating our website and conducting our business, subject to strict confidentiality agreements.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
  • Legal Requirements or Business Transfer: MTPL may disclose your personal information if it is required to do so by law or if, in MTPL’s good faith judgment, such legal disclosure is reasonably necessary to comply with legal process or response to any claim. In the event of a full or partial acquisition, merger of all or part of MTPL by another company, the acquirer would have access to the information maintained by that MTPL business, which could include personal information.

8. Security of Your Information

We implement a variety of security measures to protect your personal information. Although no method of transmission over the internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your information. We continuously monitor and upgrade our technical and organizational security measures to protect personal data against unauthorized access, misuse, loss, or alteration.

Service providers are contractually obligated to process personal data only in accordance with our instructions and applicable confidentiality and security obligations.

9. Compliance with Data Protection Laws

Mahansaria Tyres Private Limited Committed endeavour to process personal data in accordance with applicable data protection laws.

If you are a resident in a local territory that has local data protection law, you might have additional protections under the applicable laws. Find out more details by looking at the “Your Data Protection Rights” section.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve the functionality of our services. Cookies are small data files stored on your device that help us recognize your preferences, provide personalized content, and measure the effectiveness of our website.

You have the option to manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the performance and functionality of certain features on our website.

By continuing to use our website, you consent to the use of cookies as described in this Privacy Policy. For more detailed information about the types of cookies we use and how to manage them, please refer to our Cookie Policy on the website.

11. Disclaimer

We are committed to implementing stringent measures and adhering to the highest industry standards in information practices to safeguard your privacy and personal data. However, please be aware that no system can guarantee 100% security over the internet. You remain responsible for any breach of your privacy resulting from negligence or actions on your part such as sharing your login credentials with others, leaving your personal devices unattended, or making your personal information easily accessible to others. While we implement reasonable security measures, users are also encouraged to maintain the confidentiality of their credentials and devices.

12. Your Rights

Subject to applicable laws and regulations governing data protection in your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access: You may request access to the personal data we hold about you.
  • Right to Rectification: You may request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected.
  • Right to Restrict Processing: You may request restriction of processing in certain circumstances.
  • Right to Data Portability: Where applicable, you may request transfer of your personal data in a structured and commonly used format.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.
  • Right to Object: You may object to processing of your personal data for direct marketing or legitimate interest purposes.

To exercise any of these rights, you may contact us using the details provided below.

13. Duration of Retaining Data

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including compliance with legal, regulatory, or operational requirements. Once personal data is no longer required, it will be securely deleted or anonymized. Kindly take a note that the Retention periods may vary depending on legal, regulatory, tax, contractual, or operational requirements, as per the applicable laws.

We retain your information only for as long as necessary to fulfil legal or regulatory obligations or to serve legitimate business purposes and shall take appropriate remedial action in case of data breach.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically for any updates.

15. Governing Laws

This Privacy Policy shall be governed by the laws of India.

16. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at:

Mahansaria Tyres Private Limited

Grievance Officer Name: Sanjay Pandey

Designation: Head – IT GRC

301-304, 3rd Floor, Peninsula Chambers,
Peninsula Corporate Park,
G K Marg, Lower Parel (West), Mumbai,
Maharashtra - 400 013, India.

Email: grievance@ascensotyres.com

Call: +91 022 4348 1600

17. Acknowledgment and Acceptance

By using our website and services, you acknowledge that you have read and understand this Privacy Policy. Your continued use of our services constitutes acceptance of this policy.

Frequently Asked Questions (FAQs)

What information do we collect?

We may collect personal information such as name, email address, phone number, company details, login credentials, IP address, and usage data when you use our website/application. Your personal information shall not be made public without your permission.

How do we collect your information?

We collect the information when you contact us, fill out form, when you registered at our site and through cookies and similar tracking technologies used on our website.

Why do we collect your information?

We collect information to provide & improve our services, manage your account and provide you customer support, undertake App analytics, perform functions or services, etc.

With whom do we share your information?

We may disclose the information to the authorised distributors/dealers, vendors, affiliates or business partners for performing services and government authorities or regulatory bodies.

How do we protect personal information?

We implement reasonable security measures, practices and procedures to help safeguard Your personal information. However, You are acknowledged that no internet transmission or system or server can be 100% secure. Therefore, although We take all reasonable steps to protect your personal information, We do not promise or guarantee the same and You should not expect that Your information while using the website/App will always be secure and safeguarded by Us.

How long do we retain the information?

Information is retained only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted under applicable law.

What rights do you have?

You have rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: If your information is inaccurate or incomplete, you can request corrections.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions.
How can you contact us regarding privacy concerns?

For any queries, concerns, or requests relating to this Privacy Policy or processing of Personal Data, you may contact:

Grievance Officer Name: Sanjay Pandey
Designation: Head – IT GRC
Email Address: grievance@ascensotyres.com
Address: 301-304, 3rd Floor, Peninsula Chambers, Peninsula Corporate Park, G K Marg, Lower Parel (West), Mumbai, Maharashtra - 400 013, India.
Contact: +91 022 4348 1600

Will this Privacy Policy be updated?

We reserve the right to amend this Privacy Policy from time to time.

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